Lifetime Warranty
To file a Warranty Claim:
Take pictures of the damaged part from multiple angles, email them and a detailed description of how and what part(s) were damaged along with your name, address and phone number to sales@catechusa.com. A sales associate will contact you with in one business day.
What does a "Lifetime Warranty" mean to you? To us it means for as long as you own the part we put our hard work and know how into, we bet you can't break it. And if you do, we'll replace it. No Questions Asked.
Let me break it down real nice and easy like.
LIFE
/līf/ noun - amount of time something serves a useful purpose.
TIME
/tīm/ noun - the continuation of existence and events for all things.
WAR
/wôr/ noun - state of competition, conflict or hostility between different groups.
RANT
/rant/ verb - speak or shout at length in a wild, impassioned way.
Y
/wī/ noun - the twenty-fifth letter of the alphabet.
What it means to us is for the amount of time our parts are useful to you along with the continuation of the existence of the vehicle in-which you installed the parts, even if used in a state of hostile competition we guarantee it will function as intended or CA Tech USA will replace that downright unworthy part at no charge. All you pay is Shipping cost. Why? Because we don't want to hear you rant, rave or bitch about it. Lifetime Warranty is only valid for the original purchaser and cannot be transferred. Lifetime Warranty is not valid on CA Tech part if it becomes scratched, worn away or fails due to incorrect instillation, misalignment or failure of a non CA Tech part. Warranty does not apply to wear items including but not limited to heims, bearings, bushings, pins, or any other component that is deemed a wear item. If a part that was custom color needs replacing by warranty, an additional charge will be added to match the custom color. Parts damaged while being used in an application not intended for it's use will not be covered by warranty. (e.g. Tubular Control Arms will only be covered if used in short course racing or dune riding. They would not be covered for Rock Racing or Hill Climbing.) Discontinued products and shipping costs are not covered by the Lifetime Warranty.